Most TV brackets come with screws that can be used to attach the mounting plate to your TV. However, these are standard screws that are sufficient in most cases. A few times it happens that no suitable screw is supplied. You can order these separately on our website or visit a hardware store and pick up the necessary screws here. You can find out which screw you need by measuring the diameter of the screw hole and measuring the depth of the hole using a long thin object (e.g. a skewer). The most common non-standard micrometer is the M8, on this page you will find more information about this. For more info please click here.

The screws and plugs that you need to attach the Tv mounting plate to the wall are usually not included, because the type of hardware you need can differ per wall type. We recommend that you always inquire about this with a specialist in the hardware store. This ensures that the mounting materials used can support the weight of the TV mount and TV.

When mounting, always take the following into account:

Check the wall type and the total weight of the TV and TV bracket in advance. (Installation on a plasterboard wall is not recommended unless the TV bracket can be mounted on a support beam or the like)

• Check with a hardware store specialist about the screws and plugs to use
• Use a spirit level to make sure that the TV bracket is mounted straight on the wall.
• Check that there are no electricity or water pipes in the chosen location.
• Mark the holes on the wall or ceiling and choose a suitable drill for the wall type.
• Drill slowly and in a controlled manner
• Then mount the TV bracket mounting plate following the steps in the mounting manual.

Some TV mounts have a built-in spirit level. This is of course to make it easier for you to assemble, but we still recommend that you always check the operation of the spirit level and not rely on it blindly. A spirit level can already lose its effect with one impact and this can of course sometimes happen during transport. You can check the operation by reading the spirit level horizontally. If you then hold the spirit level vertically and it shows the same result, the effect of the spirit level is still intact.

Explanation about the delivery and installation of your TV

With the delivery of your new TV, it is as easy as it is installed immediately and has a good place in your house. So choose the installation and hanging service and let specialists install and hang your TV upon delivery. On this page, you can read more about services and which security measures we need to follow.

Rules for a safe installation

To guarantee the safety of you and our deliverers, we currently use extra security measures.

The preparation

Open all doors that the deliverers have to go through and remove obstacles.

Disinfect the place where the TV is to be placed and any items that the deliverers could touch. Consider, for example, the TV cabinet and banisters. Do you have an old product that we will bring back for you? Disinfect it too and disconnect it in advance. Write down the name and password of the Wi-Fi network for the delivery person.

During delivery

Make sure that you have at least 3 square meters of free and disinfected workspace available around the place where you want to hang the TV.

Keep a minimum distance of 1.5 meters from our delivery staff. Make sure there are no more than 2 people in the same room. For example, is our delivery person busy with the installation in the living room? Then you can watch, but your housemate has to do something else.

Install television

With the delivery, a delivery person does the following for you:

• unpack the TV and mount it on the base;
• connects the device to a working TV signal and sets the channels;
• connects the TV to WiFi and your peripherals, such as your DVD player or soundbar;
• explains how the TV’s remote control and picture settings work;
• shows how smart TV works and where you download the apps;
• Take your old device with you if you wish.

Installation check

The delivery person can only install your TV for you if:

• there is a working TV signal where the TV will be placed;
• You have all the necessary cables (such as an HDMI cable) at home during the installation. Don’t have these yet? Then order them;
• peripherals such as a soundbar do not have to be pulled through the house with cables. It is only installed with the TV.

Install and hang up television

With the delivery, our delivery person does the following for you:

• unpack the TV and hang it on the wall with a bracket;
• connects the device to a working TV signal and sets the channels;
• connects the TV to WiFi and your peripherals, such as your DVD player or soundbar;
• explains how the TV’s remote control and picture settings work;
• shows how smart TV works and where you download the apps;
• Take your old device with you if you wish.

Installation and hanging check

The delivery person can only hang up and install your television for you if:

• Your wall is made of solid brick or solid concrete. We do not mount TVs on the ceiling, thin and hollow walls or walls made of plaster, gyprock or wood ;
• You have bought a wall mount from us so that we can guarantee that it is done properly. Do you not yet have a suitable wall bracket? Then order it. Note the maximum inch size, the maximum weight and the VESA size;
• there is a working TV signal at the place where the television will be placed;
• You have all the necessary cables (such as an HDMI cable) at home during the installation. Don’t have these yet? Then order them;
• Peripherals such as a soundbar do not have to be pulled through the house with cables. We only install peripherals with the TV.