How Can Contact Centers Deliver on Digital Expectations in Rapidly Evolving Times?
When times change, the needs and demands of the customers and the market change as well. The focus on building digital services that are easier to access and instinctive to […]
Customer Service Gripes Revealed In New Survey – 2023 Review
Customer service, according to a new survey by reviews platform Feefo, is something that British shoppers are deeply concerned with. When a customer is in the position that they need […]
6 Tips For Developing an Effective e-Commerce Strategy – A 2023 Guide
There is no denying – having an e-Commerce store is a lucrative business, one that has earned more than four trillion dollars since the beginning of this year. But, if […]
9 Reasons Why Web Design is Important For Small Businesses
A website for a large company, and for a small one, even more, is a way to reach customers. A place where they can capture their products, services, way of […]